Pint Of Ale

After such a long wait, following a fire in 2002, I was expecting something good. Boy were we disappointed :~(( . Lots of little rooms, no atmosphere, decoration from the suicidal school of design (ie way beyond gloomy), a pathetic selection or drinks, no real coke, tiny bottles of non-alcoholic drink, 1.5% charge for using a debit card, food that was “industrial”. Enormous portions of soggy chips, undercooked fish, steak pie that was made of that shreds of meat and so little gravy they added a tiny gravy boat of brown fat. Staff were undertrained, the menu on day 4 said “Pie of the day” £5.95, but I was charged £8.75. I complained and was told “no pie of the day today”. I said I ordered pie of the day so She said we’ll refund the difference of £1.80. I repeatly said the difference was £2.80, but was not believed till I asked her to put it through the calculator (!). And then - without being told - the 1.5% surcharge was added. Not a fun experience, we will not be returning. Its back to the Shoulder of Mutton for us. Nick & Pauline

We went to the newly re-opened Dyenley Arms for lunch today 22/3/08 and had a great time. The decor is good and the various small rooms make it quite cosy. The food was excellent. We had the vegetable soup, macaroni cheese, fish and extra thick chips and fish pie. All went down very well. We recommend it and will be going again soon.

I had a great time on Easter Sunday at the Dyneley arm. I really liked the decor and think the ‘gloomy’ look suited the place. Although maybe I’m just a gloomy person! Great views from many of the windows.

The beer was cheap and excellent and food although nothing out of this world was what I would consider very decent pub food. Think they had a few problems with their computers to start but on it’s way to be a quality place to spend a sunday afternoon

I am a Pool local and will be dining at the Dyneley very soon with some friends and hope it will not let them down. Many comments from locals say that the pub needs its name on the front!!!! you drive past and think ‘that looks nice’but if you are not a local then you have no idea of its name so that you can book. One person I know thought it was an Old Peoples Home!!!!!! Also the web site does not include the telephone number. I would have thought that the name on the front plus the telephone number on the wed site would be good and free marketing. Am dining there with freinds on the 29th so hope it is enjoyable. If it is then the White Hart may have competition!!!. By the way the telephone number is not on the Web site and when I ring 118 500 they have not listing either.

the decor of the new pub was simply brilliant. i especially loved the young staffs service, one of the best ive ever seen. not only were they 3 of best male waiters i have ever been served by, but they were so polite, kind, caring, considerate and thoughtful of our needs. Brilliant! 10/10
Scott Loves Dyneley arms

i was absoloutly delighted with this fine establishment. the service was fantastic and the prices out of this world!! the food was beautiful and very filling, i would recomend the gammon and the beef suet to anyone. there were 2 young female bar staff who were polite and very funny and made everyone feel welcome. the atmosphere was very welcoming also and the rooms are lovely and cosy then htere is a nice big room at the back which i found rather nice with the view to armscliffe crag. and i will definatley be back for more visits and would recomend any one to go and enjoy. thankyou sam smiths!! well done to the staff perfection at its best!

Not impressed at all with the service! The staff seem to be lacking in social skills. There is a 1.5% sur charge on debit cards! You walk in and have no idea whether to find a seat or go to the bar for food and there is no member of staff on hand to advise! The food was really nice. It’s just a shame that the staff and miserable atmosphere will prevent me from going again.

After 4 years of being empty, at last the Dyneley has re-opened and it is a wonder! So beautifully rebuilt and decorated as the Victorians would have done it, with little snug rooms which are all different (yes, different - not a theme winebar in sight). The staff are a little young but perfectly polite. The beer is cheap and nicely kept, slides down a treat. Haven’t tried the food but the menu wasn’t very exciting. The loos are fantastic!!!

Went to the Dyneley Arms on May Day Bank Holiday Monday with my daughter & son. We were very impressed with the decor. The staff were very friendly & helpful & the food was delicious. We all agreed that we would certainly visit this pub again.

I agree - it’s a triumphant restoration. This place gleams! Surprising too, since I associate Sam Smith’s pubs with unrestored, if charming, buildings.

Absolutely wonderful! Living in Ben Rhydding I’ve watched the Wheatley, a good pub with a fine reputation, left to rot for six years by Punch because they weren’t allowed to turn it into flats. Now along comes Sam Smiths showing the oily accountants how a brewer does it and flying in the face of all the “received trade wisdom”. I shall use it, and his other marvellous curiosities, as often as I can. (The amazing Angel in Leeds, The fantastic White Horse in Beverley and the beautiful Malt Shovel in Oswaldkirk as well as my cosy local Menston Arms.)Strength to his arm.

Popped in on Friday on the way home after a day on the moors.

Fantastic decor throughout, very classily done, a plaeasant change.

Fantastic outdoor seating area which is very secure from the main road, which was of paramount importance to me as I had a 5 year old and an 18 month old with me.

Alpine lager was a lovely pint as was their pure brewed, nice price as well!

All in all a very pleasant change from the usual.

I ate there recently and I thought it was a lovely place. A great restoration job, excellent service and great food. Pity that Nick and Pauline Moulsdale didn’t give it a chance if there were teething problems in the first week. I’ve eaten regularly in the past at the Shoulder of Mutton in Appleton Roebuck too but the relatively new poker faced landlord and his miserable wife make that less of a pleasant experience than it used to be. Also food is grossly overpriced there for what it is and speed of service is appaling
I’m eating at the Dyneley again today and I’m sure I won’t be disappointed. Well Done Sam Smiths !!!

Seems like the place has gone down the pan as far as food’s concerned. There’s none to be had! Does anyone know why?

What has happened at this pub.Went in the other week and it was a morgue.Spoke to a guy on the bar staff and told me that there was no food and no staff and the brewery was looking at the the pub in general as to it`s future
I get a feeling that the place is on it`s way down,what with no food and no staff the feeling is that it has now lost it`s regular customers.
Like someone has mentioned there is no signs that this place is a pub,to which |I have commented on several times as being a local.
The Brewery needs to get to grips with gripos with this place as it has bags of potential.

Now has reduced opening hours - closed mid to late afternoon.

Having heard so many disappointing things about the Dyneley Arms such as poor food, the lack of customer service from the staff and the reduced opening hours myself my partner and my Mum decided to give it a chance after hearing there was a new menu and see for ourselves whether the pub had turned a corner - oh how wrong we were.
First impressions were good - the decor was lovely, the views from the beer garden were beautiful, the drink prices were very reasonable and there was an extensive blackboard menu as well as the regular menu so a good choice of food was available…. or so we thought.
We each chose a different dish from the menu and I went to the bar to order the food … onyl to be told the kitchen was closed. Bearing in mind it was 13.30 pm and there were 3 blackboards outside advertising home cooked food available until 14.30 I queried this with the waitress only to be told they had closed the kitchen because a delivery they were expecting hadn’t come! I was not given an apology or offered an alternative - surely they could not have run out of EVERY dish on the large menu? There was a fair amount of people enjoying food inside the pub.
So we were unable to order any food yet the staff seemed disinterested. Very poor customer service!
The beer garden also displays signs saying “strictly no smoking in the outside drinking area” yet there was at least 3 people smoking in the close vicinity and yet again the staff didn’t seem to care.
I certainly will not be giving this pub another chance - it has had one too many from my friends and family.
Very disappointing.

i recelty visited the dyneley arms after it had re opened. i asked a female waitress why the pub hadn`t been serving food and she was very warm and friendly and explained the situation. I then ordered the burger which was the nicest burger i have ever eaten in a very long time. The service was very fast and the prices were very reasonalble. The staff are young but very caring and polite. i will deffinsatley be returning very soon!